Clinic of well-being
therapy/ spiritual readings and training school
The new General Data
Protection Regulation laws came into force on 25 May 2018 and
determine how your personal data is processed and stored and your legal rights
in relation to your personal data.
The Clinic of
well-being takes your confidentiality and privacy rights very seriously and how
your data is collected, processed and securely stored forms part of our
accountability and transparency policy to you under the GDPR regulations 2018.
The 7 key principles
Data must be
processed lawfully, fairly and in a transparent manner
Data must only be
collected for specified, explicit and legitimate purposes.
Collected data must
be adequate, relevant and limited to what is necessary
Collected data must
be accurate and kept up to date
Data must be retained
only while relevant and necessary
Data must be
There must be accountability
in all processing activity
What information do we collect from you?
Records about your
health and the treatment/therapy you receive.
Basic details such as
name, address, date of birth, phone number and e-mail
Notes and reports
about your physical or mental health and any treatment you may need or receive
from your GP or other health care professional, family member or carer.
appointments at the clinic and outcome of the therapy received
Copies of any
correspondence in relationship to employers or personal insurance or third
Your feedback and the
outcome of any treatment, service, therapy that you have received
stored under your client records will only be used to benefit your care and
personal information will never be shared with anyone or any company, establishment,
member of the public, agency, insurance company, marketing company or
individual under any circumstances unless ordered to do so by a court of law or
requested by another healthcare professional if our duty of care deems this to
be in the best interest of your health or well-being.
Why do we collect information?
Your information is
used to guide and record the care you receive and assessing your further needs.
It is vital with any care/therapy to have all information that relates to
present and ongoing care and your future needs. We also need to store your
contact details to arrange future appointments or in case we need to
change/cancel such appointments and also to satisfy the requirements of our
professional bodies and data retention guide lines set out by insurance
requirements and government agencies
We are required by
law to retain your information for a period of 8 years as specified by our
professional bodies and our insurance suppliers and the Inland Revenue guide
You have a number of rights relating to your
personal information. These include:
You have the right to request a copy of any personal information the
clinic hold’s about you.
If you would like a copy of any of your information please contact us
using the details shown below and we will process your request within a
If you have provided information by signing a consent form or as part
of a written agreement then you can request a digital copy so you can send it
to another organisation if you so wish.
To request a copy please contact the clinic using the details shown
below and we will process your request within a month.
If any of the information we hold about you is incorrect or incomplete
then please let us know. You have the right to have your information
corrected so that we hold accurate records about you.
This is also known as the right to be forgotten. You can request that
your personal information is erased if it is no longer necessary or needed to
comply with a legal requirement or a statutory requirement of a professional body or insurance provider
or for medical records for the clinic to keep it, or if you withdraw consent
that you have previously provided, or you object to it being kept and there
is no overriding grounds or statutory requirements to keep it or if it is
unlawful to continue to keep it.
You can request that the use of your personal information is limited
to storage only and that we use it for no other purpose. This applies where
you contest the accuracy of the personal information we hold, or our use of
the information is unlawful, or we no longer need the information except in
relation to legal claims, or you object to the use of your data and we need
to verify whether or not our purpose for keeping it overrides the grounds of
can be contacted by e-mail on firstname.lastname@example.org or by post at: 1 Broadway, Lincoln, LN2 1SQ..
If you object to our use of your personal
information then we must stop unless we can demonstrate compelling legitimate
grounds for continuing. Please contact Dee Browne, Clinic of
well-being, 1 Broadway, Lincoln, LN2 1SQ or call Dee on 07955267143 and explain your objection.
If you have provided your specific written consent
for the use of your personal information then you can withdraw this consent at
Please contact Dee Browne, Clinic of well being, 1
Broadway, Lincoln, LN2 1SQ or e-mail email@example.com
07955267143 and if there is no over riding legal, statutory, professional or
medical grounds for retention of information your information along with any written or verbal consent will
be negated, erased or destroyed.